Collected Information
This Privacy Policy is designed to inform you of the ways in which your personal information is collected, used, and disclosed when you access or use the services provided by our website. This Privacy Policy applies to all information collected through our website and/or any related services, sales, marketing, or events. We collect the information that is needed during the registration procedure. The information we gathered is voluntarily submitted by customers to us. We may use the information we collect from you to provide you with services, to improve the quality of our services, and to create a more personalized experience for you. We may also use the information we collect to contact you with promotional materials, newsletters, and other information that may be of interest to you. You have the right to cancel or unsubscribe to any promotional material by emailing info@tianmo.hk.
Confidentiality
Your credit card details, and bank account numbers are well kept secret and confidential with us. We will never share these details with any third-party companies other than our service providers such as payment processors.
Exchange of personal data with third parties
We may share your personal information with third parties to provide our services, such as hosting and analytics services. Tianmo has made arrangements with these third parties so that there are sufficient safeguards for the careful processing of your personal data, in accordance with the law and Tianmo internal privacy policy and this Tianmo Privacy Statement. We may also share your information with third parties in connection with our compliance with the Facebook Platform Terms. We may share your information with third parties to provide our services on the Facebook Platform, such as hosting, analytics, and other services.
Use of our Services and Cookies
When you use our Services, it is necessary to collect certain information in order for the connection to work properly. When you request a web page, it is necessary for the web server to know where the page is going. For this purpose, your IP address is used. This is a number sequence that is automatically assigned to your computer by your Internet provider each time you log on to the Internet, so that you can be identified. Cookies are simple text files stored by your browser on your computer, tablet or smartphone that contain information about general visit data, such as most requested pages, browser type, date and time of your visit etc. The Website or App instructs the browser you use to view websites to store these cookies on your computer or mobile device. A cookie is used, among other things, to make it easier for you to use the Services. The purpose of this is to optimize the design of the Services for you. The data can also be used to offer more targeted information.
ANALYTICAL COOKIES
Analytical cookies are used to keep (anonymous) statistics about the use of our Services. Tianmo uses Google Analytics for this purpose. For more information, please read the privacy policy of Google Analytics. We use Google Analytics to be able to measure how many visitors use our Services, where they come from and what pages are visited. To minimize the impact of this on your privacy and to ensure that your personal data is only processed by Google. We have taken measures which ensure that your personal data will not be shared with Google and may not be processed by Google for its own purposes or used to show you targeted ads; We have taken measures which ensure that Google does not have the possibility to combine your surfing behaviour from different devices and multiple sessions;
Changes to our Privacy Policy
Tianmo has the right to make any changes or update on our Privacy Policy without prior notice to our customers. Please do keep track of our Privacy Policy to see our latest update. Your rights with regard to the processing of personal data You have the following rights with regard to the processing of your personal data: You may request access to or information about the personal data we process about you. You can object to the processing of your personal data, for example if you believe that the use of your personal data is not necessary for the performance of our activities or to comply with a legal obligation. You can request us to have your personal data amended/corrected and/or to restrict the processing of your personal data. You can contact us at info@tianmo.hk or call us at +85293218835 if there any questions related to your personal information.
Request Delete/Remove Data
If you would like your data be deleted/removed or delete your account or personal data in our system at Tianmo, please email us at info@tianmo.hk or call us at +85293218835, and we will promptly remove all your data or account within 48 hours and will send you a confirmation through email.
